Returns & Exchanges
We want you to love every order. If something isn't right, we're here to help.
Our Return Policy
We accept return requests within 7 days of receiving your order — but only under the following conditions:
Defective item
The product arrived broken, damaged, or otherwise not functioning as intended.
Safety concern
The product poses a safety risk that was not disclosed at the time of purchase.
Doesn't match description
The product you received is significantly different from what was shown or described on the listing.
What's Not Covered
- Change of mind or buyer's remorse
- Requests submitted after the 7-day window
- Items that have been used, washed, or altered
- Damage caused by misuse or improper handling
How to Submit a Request
Contact us within 7 days
Reach out to our team no later than 7 days after your order is delivered.
Include photos
Attach clear images showing the issue with the product. Requests without supporting photos cannot be processed.
Wait for review
Our team will review your request and get back to you within 2–3 business days.
Resolution
If your request is approved, we'll offer either a full refund or an exchange for a new item — your choice.
Start a Return Request
Ready to submit? Send us a message with your order number, a description of the issue, and your supporting photos.
Email Us to Start a Request